Hotel the Lutheran

3-1-6 Tanimachi, Chuo-ku, Osaka city

06-6942-2281

06-6942-2180

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PRIVACY POLICY

How We Take Care of Your Personal Data

"Withceed Hospitality Management Inc. "(hereinafter referred to as 'we'), we recognize personal information as important and handle it with the utmost care and responsibility to ensure that our guests can use our services comfortably and securely. This page outlines our basic policies regarding the handling of personal information.

The Basic Policy on Personal Information Protection

We will collect and use personal information (such as name, address, contact number, gender, date of birth, email address, etc.) only to the extent necessary to achieve the purposes listed below.

  • To provide services such as accommodation, dining, weddings, banquets, use of facilities, sale of goods, and other services, as well as necessary business purposes.
  • To conducts tasks such as confirmation, communication, responses, deliveries, billing, surveys, and related activities.
  • To send information that may be of interest to our guests via direct mail, email, or other methods.
  • To use non-identifiable personal data for statistical purposes, including marketing-related activities.

How We Protect and Manage Your Personal Data

We will ensure that the personal information of our guests, which we have collected, is properly protected and managed to prevent any incidents such as leakage or alteration, by establishing internal regulations and taking appropriate measures.
Additionally, in order to provide better services, we may entrust the handling of personal information to an external third party that we deem fully reliable.
Even in such cases, we will exercise sufficient care by providing instructions and supervision to the external third party to ensure that our guests' personal information is adequately protected and managed.

How We Handle the Provision of Personal Information

We will not disclose or provide the personal information of our guests to any third party, other than external companies to whom we have entrusted the information, without the guests' consent.
However, in cases required by law or when requested by public authorities such as courts or the police, we may disclose or provide information without the guests' consent.

How We Handle the Disclosure, Correction, and Deletion of Personal Information

If a request is made by the guests or others for the disclosure, correction, or deletion of their personal information, we will promptly take the necessary measures following the prescribed procedures.

Our Role in Handling Personal Information on Linked Sites

Please note that we are NOT responsible for the privacy practices of external websites linked from our site.

Concerning the Updates of the Privacy Policy

Any updates to this privacy policy will be duly announced on our website.